Brevity at Work LLC helps your business communicate technical information with clarity, brevity, & impact.
The result? Your message:
-
gets heard despite short attention spans, interruptions, & information overload.
-
produces real results - reduced human error & improved performance.
Watch 1-minute video briefs below to see how our services can help solve your problems!
PROBLEMS WE SOLVE
Nobody reads procedures or safety documents...
1
COST
Procedures are skimmed, leading to misunderstanding and costly error. Tragic consequences result when safety procedures like LOTO are not done correctly.
A modest 200 procedures can cost a million dollars to produce, review, and control - a high price if they are underutilized and lead to error.
SOLUTION
Brevity at Work can create for you concise, visual procedures that instantly communicate hazards and best practices. A variety of mobile-ready formats are available. We also custom design for your application.
Well-designed SOPs / Work Instructions will:
-
Immediately identify hazards & controls.
-
Provide overview of tasks.
-
Show step-by-step instructions.
-
Communicate best practices.
-
Leverage visuals to keep instructions brief.
Keeping our documentation up-to-date with product changes across all models is a time-consuming chore!
3
COST
If your documentation tool is still Microsoft Word, or even Adobe InDesign, it's time for a change. Making changes manually for each model multiplies your editing costs.
SOLUTION
Brevity at Work can transform your user guides using topic-based authoring in a user-friendly XML editor like MadCap Flare, Help+Manual, or Manula so that:
-
Changes that apply to all models can be changed once and update instantly for all.
-
Translations can be done efficiently.
-
Users benefit in all the ways shown below.
Product users benefits:
1. Faster answers to questions
2. Mobile information access
3. Easy navigation
4. Multimedia
Nobody reads procedures or safety documents...
2
We've got a shortage of skilled workers & many will change jobs or retire...
COST
Shortage of skilled labor impairs company growth and performance. It's vital to capture the experience of your best workers before they change jobs or retire.
To perform a task correctly, it must be visualized. Videos often do this best. You lose improvement opportunities if videos for key tasks are not easily available.
SOLUTION
Brevity at Work can capture best practices from your most experienced workers in photos, videos, and words, and create a clear, concise knowledge base that is easy for workers to use to learn while on the job or on the go.
Ensure consistent high quality for tasks like these:
1. Installation
2. Assembly
3. Repair
4. Customer Service
Our processes are dynamic & require real-time tracking & data capture. Multiple applications are needed.
4
COST
Inefficiency - Training people in multiple applications, entering information more than once.
SOLUTION
Brevity at Work can create Process Street templates for your critical, oft-repeated processes that can efficiently:
-
Provide step-by-step instructions that can change dynamically to match user experience, observed conditions, and customer needs.
-
Record data and track process in real-time.
-
Pass responsibility automatically between individuals as tasks are completed.
Templates for audits, quality testing, LOTO, & client onboarding are examples:
-
Steps depend on data/conditions collected/observed or services needed/requested.
-
Data can be collected as the SOP is being used.
-
Completed SOP becomes a "system of record".
1 MIN PREVIEW -
HOW TO WRITE BRIEF EFFECTIVE EMAIL THAT BENEFITS YOUR CAREER
Course principles taught include:
-
Make subject line communicate purpose instantly.
-
Ensure main points stated before attention span of reader runs out.
-
Features that make it easy for reader to respond to email.
HURRY - LIMITED TIME!
FREE ACCESS TO
FULL VIDEO WITH SIGNUP
HOW TO WRITE BRIEF EFFECTIVE EMAIL THAT BENEFITS YOUR CAREER
Click video & sign up to learn best practices for email communication that help get things done & cut down on the time everyone in your organization spends reading email.
