Brevity at Work LLC helps your business communicate technical information with clarity & brevity.
The result? Your message gets heard despite short attention spans, interruptions, & information overload.
Watch 1-minute video briefs to see our products & services in action!
VISUAL SOPS /
WORK INSTRUCTIONS
Well-designed SOPs / Work Instructions will:
-
Immediately identify hazards & controls.
-
Provide overview of tasks.
-
Show step-by-step instructions.
-
Communicate best practices.
-
Leverage visuals to keep instructions brief.
DYNAMIC & DATA-CAPTURING SOP TEMPLATES
Templates for audits, quality testing, LOTO, & client onboarding are examples:
-
Steps depend on data/conditions collected/observed or services needed/requested.
-
Data can be collected as the SOP is being used.
-
Completed SOP becomes a "system of record".
KNOWLEDGE BASES FOR SERVICE INDUSTRIES
Ensure consistent high quality for tasks like these:
1. Installation
2. Assembly
3. Repair
4. Customer Service
DIGITAL MANUALS FOR HARDWARE & SOFTWARE PRODUCTS
Product users benefits:
1. Faster answers to questions
2. Mobile information access
3. Easy navigation
4. Multimedia
40 MINUTE COURSE -
HOW TO WRITE BRIEF EFFECTIVE EMAIL THAT BENEFITS YOUR CAREER:
Course principles taught include:
-
Make subject line communicate purpose instantly.
-
Ensure main points stated before attention span of reader runs out.
-
Features that make it easy for reader to respond to email.