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Is Your Technical Communication Ineffective?

Watch 1-minute video overviews of our technical writing & training services.

SOPs, LOTO, manuals, knowledge bases, tutorials, & digital work instructions.

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Brevity at Work LLC helps your business communicate technical information with clarity, brevity, & impact.
 
The result? Your message:

  • gets heard despite short attention spans, interruptions, & information overload.

  • produces real results - reduced human error & improved performance. 

Watch 1-minute video briefs below to see how our services can help solve your problems!

PROBLEMS WE SOLVE

Nobody reads procedures or safety documents...

1

COST

Procedures are skimmed, leading to misunderstanding and costly error. Tragic consequences occur when safety procedures like LOTO are not done correctly.

A modest 200 procedures can cost a million dollars to produce, review, and control - a high price if they are underutilized and lead to error.

SOLUTION

Brevity at Work can create concise, visual procedures that instantly communicate hazards and best practices. Various mobile-ready formats are available. We also custom design for your application.

Well-designed Work Instructions:

 

  1. Immediately identify hazards & controls.

  2. Provide overview of tasks.

  3. Show step-by-step instructions.

  4. Communicate best practices.

  5. Leverage visuals to keep instructions brief.

Contact Us Today to Discuss Your Application
Nobody reads procedures or safety documents...

2

We've got a shortage of skilled workers & many will change jobs or retire...

COST

Skilled labor shortage impairs growth and performance. It's vital to capture your best workers' experience before they leave or retire.

To perform a task correctly, it must be visualized. Videos often do this best. You lose improvement opportunities if videos for key tasks are not easily available.

SOLUTION

Brevity at Work can capture best practices from your most valuable workers, and create a clear, concise, multimedia knowledge base workers use to learn on the job or on the go.

Ensure consistent high quality for tasks like these:

 

1. Installation

2. Assembly

3. Skilled Trades

4. Repair

5. Customer Service 

Keeping our documentation up-to-date with product changes across all models is a time-consuming chore!

3

COST

Making changes manually for each model - as required if using Microsoft Word or Adobe InDesign - multiplies your editing costs. It's time for a change.

SOLUTION

Brevity at Work can transform your user guides using topic-based authoring in a user-friendly XML editor like MadCap Flare:

  • Content changes that apply to all models are made once. All update automatically.

  • Translation work is simplified.

  • Users benefit with rapid access to multimedia and answers to questions.

Product users benefits:

1. Faster answers to questions

2. Mobile information access

3. Easy navigation

4. Multimedia 

Nobody reads procedures or safety documents...
Our processes are dynamic & require real-time tracking & data capture.
 

4

COST

Inefficiency - Training for multiple applications, and entering information more than once.

SOLUTION

Brevity at Work can create Process Street templates for critical, oft-repeated processes that automatically, in real-time:

  • Provide instructions that change dynamically to match user experience, observed conditions, and customer needs.

  • Record data and track process.

  • Pass responsibility between individuals as tasks are completed.

Audits, quality testing, LOTO, & client onboarding are examples:

 

  1. Steps depend on data/conditions collected/observed or services needed/requested.

  2. Data can be collected as the SOP is being used.

  3. Completed SOP becomes a "system of record".

Contact Us Today to Discuss Your Application

Our Happy Clients

Most with Multiple Engagements
"[Brevity at Work's] focus was around creating documentation...that was in a format which was easy for the end user to follow and decreased the likelihood for human error to occur...[it] was on a world class level"

Justin Bergey, P.E., Packaging Reliability Manager, BOSTON BEER COMPANY

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Hurry! - Limited Time.
FREE ACCESS to Valuable Video Seminar with Signup

HOW TO WRITE BRIEF EFFECTIVE EMAIL THAT BENEFITS YOUR CAREER

 1 MINUTE PREVIEW

Seminar teaches:

  1. How to make subject line convey purpose instantly.

  2. How to ensure main points stated before attention span of reader runs out.

  3. How to make it easy for reader to respond... and much more.

CLICK VIDEO TO SIGN UP FOR FREE SEMINAR
Wide- How to Write Brief Effective Email that Benefits Your Career (v1.3)
Play Video

Click video to view seminar

 

Learn best practices for writing email that gets things done. Reduce time spent on email.

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IMPORTANCE TO BUSINESS

“Swift, clear and precise communication is the foundation of any business operation.

 

[It] improves productivity, increases efficiency, and reduces redundancies.”

—  Kasia Mikoluk

CONTACT US

Brevity at Work LLC

362 Spruce Street

Walnutport, PA 18088

info@brevityatwork.com

Tel: 484-866-1934

Contact Us
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